Background

Successful and fast-growing long-established £1m business under strain

wanted help making growth more manageable.

The Intervention

Involved setting up a system for more devolved decision-making engaging with all employees, developing and implementing a profit share scheme, and helping reduce over-dependencies. Changed contract terms and addressed trading vulnerabilities.

Outcomes

Enthusiasm and rapid adoption by all staff has dramatically reduced stress and excessive hours for the MD, and their appetite for more responsibility is generating innovative cost reduction and productivity gains. Effective delegation combined with better management reporting and controls
has provided a solid foundation for maintainable
growth of 20% pa.

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